Global Banking & Markets Operations-TxB Ops Enablement-Dallas-Associate

Transaction Banking Operations is part of Transaction Banking within Investment Banking. We are responsible for building, developing and supporting Goldman Sachs’ Transaction Banking offering which delivers a range of treasury and cash management products to our corporate client base.

Transaction Banking Operations provides essential risk management and controls architecture to preserve and enhance the firm’s assets and reputation. For every new product launched and every trade executed, it is Operations that develop and manage the processes and controls that enable business flow.

Transaction Banking Operations is focused on scaling the Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we offer clients, while adapting to the rapidly changing payment landscape.

Our organization is the first line of defense for control and governance to protect both clients’ and the firm’s financial assets, while delivering a differentiated, best-in-class client service. Transaction Banking Operations is a growing team with regional presence in Singapore, Bengaluru, London, New York, and Dallas. All our offices work closely together as a single global team in support of our Transaction Banking business.

The team plays a critical role in understanding the end‑to‑end client journey, identifying which Operations teams will be impacted by roadmap deliverables, and coordinating readiness activities so that the functional operations teams are prepared to support clients effectively.

In addition to business‑as‑usual operational readiness, the team supports key enablement programs Transaction Banking Operations.

We are seeking to recruit an individual to join our Operations Enablement team in TxB Operations. The Operations Enablement team provides various central services to help drive the growth and scalability of operations to meet the business needs of TxB and its clients.

The ideal candidate will be integral to ensure that new products, features and enhancements are operational ready before they go live. You must be organized, collaborative, detail‑oriented, and comfortable managing work across multiple stakeholders while helping translate product and client journey changes into practical operational actions.

• Support operational readiness for Transaction Banking product roadmap deliverables, ensuring impacted Operations teams are prepared to support new products, features, enhancements, and client‑facing capabilities before go‑live.
• Partner with Product, Engineering, Risk, Legal, Compliance, and functional Operations teams to understand roadmap deliverables’ scope, assess operational impacts, track dependencies, and drive readiness activities to completion.
• Develop a strong understanding of the end‑to‑end Transaction Banking client journey and use that perspective to identify which teams, processes, controls, procedures, and client support models may be impacted by upcoming changes.
• Coordinate readiness work streams, including stakeholder engagement, milestone tracking, issue escalation, communication planning, training coordination, procedure updates, and post‑launch follow‑up.
• Support user acceptance testing by helping define operational test scenarios, coordinating participation from functional Operations teams, tracking defects or feedback, and ensuring operational considerations are addressed prior to production release.
• Maintain clear project documentation, action logs, status updates, decision records, and readiness materials using tools such as JIRA, Confluence, Excel, PowerPoint, Power BI, and Quick Sight.
• Contribute to Operations Enablement programs that help improve operational transparency, client experience, and execution discipline across Transaction Banking Operations.
• Identify, evaluate and support ways to leverage Artificial Intelligence (AI), Machine Learning (ML) to streamline manual workflows and eliminate operations bottlenecks across TxB Operations teams.

• Bachelor’s degree with at least 2 years of relevant professional experience in…