Area Manager, RSR

This position requires in‑role training at an operating site which will be 2+ weeks in duration. The training will be located more than 50 miles from the home site. All travel accommodations for training will be booked and paid for by Amazon.

Note:

the role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on either a front‑half (Sunday – Wednesday) or back‑half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.

Amazon’s Worldwide Operations network delivers millions of packages and smiles to customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Area Manager.

In this role you will lead a team of hourly employees and be responsible for engaging them during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining customer expectations to ensure orders are delivered at the right time and to the right location.

Our operations workflow has three major components:
First mile – where the product is housed and ready for order;
Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. While each workflow varies slightly by location, our vision and dedication to the customer remain constant.

Rural Super Rural (RSR) is dedicated to ensuring our customers receive their deliveries and are satisfied with our service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last‑mile delivery process while bringing smiles to our customers’ faces. Come build the future with us!

• Support, mentor, and motivate your team.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where noise levels vary and temperatures and weather conditions vary (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
• Work a flexible schedule (weekends and/or overnight shifts).

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

• 1+ year of experience in performance metrics, process improvement, or lean techniques.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.