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Guest Services Director - Lead Resident & Care

Job in Sissonville, Kanawha County, West Virginia, USA
Listing for: Genesis
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 28000 - 32000 USD Yearly USD 28000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Guest Services Director - Lead Resident Experience & Care
Location: Sissonville

Genesis in Sissonville, WV seeks a Guest Services Director to lead customer service, recreation, and related operations in a nursing center environment. You will coach staff, oversee satisfaction surveys, and develop engaging programs for residents.

Ideal candidates have a bachelor’s degree and at least two years in customer service or hospitality, with strong leadership and organizational skills to enhance patient and family experiences while maintaining compliance and quality standards.

We invite applications for the Guest Services Director
- Lead Resident Experience & Care position located in Sissonville, WV, United States.

The Guest Services Director
- Lead Resident Experience & Care role at Genesis is now open for applications in Sissonville, WV, United States.

Join us at Genesis as our next Guest Services Director
- Lead Resident Experience & Care in Sissonville, WV, United States.

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