Teleria Specialist
Job in
Location, Tucker County, West Virginia, USA
Listed on 2026-07-14
Listing for:
Dandelion Payments
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
About the Position
We are looking for an enthusiastic Customer Services Representative to join our friendly team in El Salvador at Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
Responsibilities- Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;
- Reviewing and correcting data of incorrectly processed transactions;
- Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email to resolve customer complaints;
- Collaborating with the accounting department to reconcile and balance the refunds of cancelled transactions.
- Minimum education of completed high school or college;
- Good knowledge of MS Office and Internet Explorer;
- At least one year of work experience in customer services or a call center position;
- Excellent communications skills (both oral and written).
Be a part of our team that is driven, open, humble and transparent.
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