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Member Services Representatives
Job in
Alderson, Greenbrier County, West Virginia, 24910, USA
Listed on 2026-10-02
Listing for:
Energeo Staffing
Full Time
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Position Overview
Energeo Staffing is seeking a friendly and dependable Member Services Representative to provide excellent support to members and customers. This is an entry-level remote opportunity suitable for students and candidates with limited professional experience.
Responsibilities- Respond to member questions by phone, email, and online chat.
- Assist members with account information, services, and general inquiries.
- Resolve routine customer issues or escalat more complex matters to the appropriate team.
- Update and maintain accurate customer and member records.
- Process basic requests and service transactions.
- Explain company services, policies, and procedures clearly.
- Follow up with members to ensure their questions or concerns have been addressed.
- Maintain a professional and helpful attitude during every customer interaction.
- Protect confidential member and company information.
- Meet established customer-service and quality standards.
For the Member Services Representatives position at Energeo Staffing, we are reviewing applications now.
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