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Digital Chat Support Specialist – Banking & Service Expert

Job in Cross Lanes, Kanawha County, West Virginia, USA
Listing for: City National Bank
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: Cross Lanes

City National Bank is seeking a Chat Support Specialist to provide personal, helpful service through our digital chat channel. You will assist customers with account questions, online and mobile banking, and other bank services, while upholding security and accuracy.

This office-based role requires a high school diploma, customer service experience, and strong written communication. You’ll work across banking systems, handle multiple conversations, and escalate when needed; evenings and

Are you ready to take on the Digital Chat Support Specialist – Banking & Service Expert role at City National Bank?

Our organisation is growing, and we are hiring a Digital Chat Support Specialist – Banking & Service Expert in Cross Lanes, WV, United States.

This opening is for the Digital Chat Support Specialist – Banking & Service Expert role at City National Bank.

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