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Patient Onboarding & Retention Advocate

Job in Newburg, Preston County, West Virginia, 26410, USA
Listing for: chenmed
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 28000 - 39000 USD Yearly USD 28000.00 39000.00 YEAR
Job Description & How to Apply Below
Location: Newburg

Chen Med is expanding its patient-centric team and seeks a Member Growth and Onboarding Coordinator to guide new patients from acquisition to their first appointment at one of our centers. You will ensure paperwork completion, orientation, and timely onboarding, while partnering with center and sales teams to boost patient engagement.

The role emphasizes retention with proactive outreach to disenrolled patients and data-driven improvements during AEP, OEP, and SEP periods.

We are seeking a motivated Patient Onboarding & Retention Advocate to join chenmed in Newburg, WV, United States.

We would love to welcome a new Patient Onboarding & Retention Advocate to our team in Newburg, WV, United States.

For the Patient Onboarding & Retention Advocate position at chenmed, we are reviewing applications now.

Step into the Patient Onboarding & Retention Advocate role at chenmed in Newburg, WV, United States and grow with us.

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