Dental Assistant Float - Charleston

• Location 303 Ohio Avenue,Charleston, WV, 25302,United States
• Job Category Dental Assistant Float, Front Office, Health Center
• Employee Type Non-Exempt - FT
• Required Degree High school
• Manage Others No

A full-time, non-exempt position responsible for providing both chairside dental assisting and front office support to ensure the efficient delivery of quality patient care and clinic operations.

This role assists the dentist(s) in direct provision of dental services, including chairside assistance, instrument sterilization, operatory preparation, and inventory control. The position also performs front office duties including scheduling, patient registration, insurance verification, claims processing and general administrative support. The incumbent is expected to perform the responsibilities of both the Front Office and/ or Dental Assistant based on operational needs, and maybe assigned to work at multiple clinic locations / fill in as needed to support organizational operations.

Optional:
May assist with dental billing and other revenue cycle functions.

• Serves as a dentist's chair-side assistant
• Prepares operatory for patient treatment as per Dental Department protocols and the dentists' or dental hygienist's directions.
• Takes dental radiographs in accordance with the state regulations and law as well as Dental Department directive and protocol.
• Assists patients in resolving minor difficulties, discussing treatment plans, answering their questions and giving directions to patients as authorized by the dentist.
• Maintains Dental Department equipment in accordance with the manufacturer's directions and Dental Department policy and protocol.
• Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control, exposure control and safety issues.
• Maintains adequate operatory supplies and compiles a list of individual item shortages for inventory control and ordering purposes.
• Prepares cases to send to laboratory and maintains invoices for lab bills - submits to Dental Director or Administration for payment as directed.
• Receives and places necessary telephone calls consistent with professional matters, clinic business, and patient care of The Dental Department.
• Insures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directive and protocol.
• Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department Directive, center policy as well as state and federal regulations
• Perform all functions in full compliance with the center's and the Dental Department Exposure Control Plan including but not limited to the use of Personal Protective Equipment and Universal Precautions.
• Will Travel to meet operations needs.
• Assist with various clinical and administrative functions of the center as appropriate and time permits.
• As directed by a supervisor, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

• Plan and manage dental office operations to ensure excellent patient support services.
• Manage office schedule - ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
• Manage patient records, insurance documentation and business records as directed.
• Respond to patient queries and issues and ensure patient satisfaction.
• Oversee payment collections from patients, submit insurance claims and contact insurance office for prior authorizations and payment settlements.
• Verify patient insurance eligibility and/or financial status and sliding scale fee.
• Work in coordination with the billing department to submit and record collection of insurance claims and to keep track of patients unpaid balances.
• Run day and month end closing reports in coordination with the billing department and send out necessary statements to patients and insurances.
• Will travel to meet operational needs.
• As directed by supervisor,…