School Operations Coordinator

The Virtual Preparatory Academy of West Virginia is a K‑12 tuition‑free online public school in the state of West Virginia. At VPA West Virginia, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace.

The Operations Coordinator assumes the duties of Registrar, Testing Manager, Office Administrator, Attendance and Truancy Coordinator and collaborates with all members of the leadership team to design and implement process and procedures across all aspects of daily school operations for a state‑wide online school, in compliance with all sponsor and board of education regulations and state laws.

• Oversee student records, local and state testing, attendance and truancy tracking and follow-up, office and facilities management.
• Act as a resource for internal (staff) and external (students and families) stakeholders by providing resolution and management of escalated needs across a variety of topics.
• Act as a liaison between school team members and members of the larger Accel team to identify operational needs and develop school‑level procedures that align with the goals and procedures of the larger Accel organization.
• Serve as a member of the school leadership team.
• Work collaboratively with other school administrators to develop, document, and electronically archive operational procedures and workflows to support implementation of school policies.
• Audit current procedures and identify opportunities to streamline and improve.
• Stay up‑to‑date on department of education and sponsor policies, compliance items, and state educational laws.
• Manage all student information per state and federal law.
• Coordinate communication with external vendors as needed.
• Perform all other job duties as assigned.

• Bachelor’s Degree required;
  Master’s Degree preferred.
• 5–7 years of experience in operations management preferred.
• Proficiency in Microsoft Office and Google Suite Products.
• Strong spreadsheet skills including proficiency with basic and intermediate formulas and functions.
• Prior experience working in a school setting preferred.
• Prior experience managing law and regulation compliance.
• Prior experience creating and documenting procedures and workflows.
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining confidentiality.
• Demonstrates a reliable, dependable, and trustworthy work ethic.
• Ability to manage difficult or emotional client situations.
• Ability to make sound judgments after all available information has been gathered or communicated.
• Demonstrates a mature attitude and insight into matters affecting department, self and/or company welfare.
• Demonstrated leadership and management ability.
• Excellent written and oral communication skills.
• Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently.
• Customer‑service oriented.
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members.
• Ability to work independently and contribute to a team.
• Understanding and ability to manage confidential information.
• Ability to lift 25 lbs.
• Ability to pass federal and state criminal background checks.

• Paid time off
• Retirement contributions
• Optional Basic Life and AD&DD insurance
• Voluntary life insurance (employee, spouse, child)
• Voluntary short‑term disability insurance
• Voluntary long‑term disability insurance

• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.