Coordinator, Utilities

Location: Bradley

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors.

Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team.

In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

Utility Activation and Deactivation Coordination Coordinate utility activations according to the MSR utility process.

Coordinate utility deactivations according to the MSR utility process.

Communicate with branch offices through all stages of the MSR utility process.

Track pending utility items and follow up to support timely completion.

Utility Account and Information Management Enroll utility accounts into e-billing.

Accurately input utility information into specified property fields.

Ensure relevant utility information is available for reporting, tracking, and operational follow-up.

Maintain organized records of utility account updates, activation status, deactivation status, deposits, and payment activity.

Provider Coordination and Payment Support Identify utility providers in service areas and cultivate relationships to improve the utility process.

Make payments and deposits when needed to activate utilities.

Complete expense reporting for all utility-related charges.

Communicate professionally with providers, branch offices, and internal stakeholders to resolve utility-related questions or delays.

Our full-time employee benefits include:

A competitive and comprehensive benefits package.
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