Deposit Operations Support Specialist

Overview

Responsible for executing critical functions within the Deposit Operations division, ensuring accuracy, compliance and efficiency in daily operations.

• Track and file either digitally or physically required documents pertaining to deposit accounts
• Perform deposit maintenance on core system and auxiliary software systems
• Process and support card functions
• Process and support IRA functions
• Process wire transfer requests
• Process exception items including but not limited to deposit non-post, incoming returns and ACH disputes
• Perform quality control reviews on all deposit functions
• Review and/or work periodic deposit reports
• Adherence to all regulatory compliance policies and procedures
• Provide exceptional customer service to both customers and branches

• High School diploma or GED
• Minimum 6-12 months general banking or equivalent experience preferred
• Demonstrated proficiency in computer skills, including Word and Excel
• Knowledge of bank reconcilement procedures preferred
• Work is generally performed indoors in environmentally controlled conditions
• Typically, the employee may sit to perform the work. However, there may be some standing, walking, bending, and carrying light items during work.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

• Good organizational skills
• Strong attention to detail
• Strong time management skills
• Proficient in Excel and Microsoft Word, developing spreadsheets, analyzing data, and compiling information
• Good decision-making skills that are backed by relevant details and research
• Good verbal and written communication skills