Paramedic Field Supervisor

Location: Keyser

## Paramedic Field Supervisor Apply locations:
Keyser, WVtime type:
Full time posted on:
Posted Todayjob requisition :
JR109050## DepartmentVMT-KEYSER - 507203## Worker Sub Type Regular## Work Shift
** Pay Grade
** 117#
** Job Description
** The Paramedic Field Supervisor will provide support to the Operations Manager, field staff and dispatch through fleet management, logistics, staffing/scheduling, ensuring consistent operational readiness and system status management in a high- volume commercial ambulance/Emergency Medical Services (EMS) service. The Supervisor will provide patient care at their current certification level when supervising ambulance and transport personnel, filling in for vacant shifts and staffing/up staffing an ambulance or transport vehicle for critical patient or operational needs.

The Supervisor will perform clinical and clerical quality assurance audits of electronic patient care records and provide constructive feedback to staff if deficiencies are identified. The Supervisor will be a point of contact for operational needs while on shift and during hours where management is not on site. The Supervisor will be a liaison between referrals and the VMT dispatch center and field staff to create a cohesive, highly effective and safe environment for the patient and staff members.

This is a safety sensitive position.
** Clinical Care
** Serves as the attendant in charge on ALS or BLS ambulance transports as appropriate.

Maintains requested level of transport (ALS/BLS/SCT), unless under the direction of referring physician to do otherwise.

Provides clinical care to the acutely ill or injured patient that meets or exceeds standards of care, as defined by national, state, local, or division protocols.

Adheres to clinical documentation standards and protocols 100% of the time.

Responsible for following all policies and procedures related to the security of controlled medications.

Demonstrates leadership and coaching skills when interacting with fellow employees.

Communicates effectively and appropriately with management, physicians, nurses, and fellow employees in interpreting the signs and symptoms of patient conditions, clarifying patient needs, and verifying physician's orders.

Manages the care and transfer of emergent patients so as to assure all avoidable delays in assuming care are minimized, as measured by the average on-scene time as compared to station peers for the preceding 12 months.
** Field Supervisor Functions
** Provide feedback, coaching, and corrective action to team members regarding safety, service, quality, and patient, customer, or employee satisfaction.

Assist dispatch with coordination and prioritization of transports that require special coordination or needs.

Serve as the first line in responding to inquiries from patients, families, facilities, and physicians.

Assist with development and enforcement of Valley Medical Transport policies.

Assist with the completion of risk reports and investigations of patient or employee safety concerns.

Assist the Station Manager as requested by assuming responsibility for one or more support needs; including scheduling, payroll, fleet maintenance, coordination of new employee selection and orientation, or supplies and biomedical equipment maintenance.
** Daily Operations/Preparations/Resource Utilization/Time Management
** Completes all required vehicle check-off forms, accurately identifying and correcting any critical deficiencies prior to beginning duties.

Observes for needed maintenance and repairs to vehicles and equipment, reports same in written format to immediate supervisor or other designated individual as requested.

Returns vehicle to state of readiness after each call.

Returns vehicle to complete state of readiness at the conclusion of assigned shift, including washing exterior, restocking any supplies needed to return to par levels, refueling vehicle to full, and cleaning the interior of the ambulance.

Recommends replacement or repair of equipment and supplies to the Station Manager as needed.

Operates all equipment in accordance with manufacturer's direction and as illustrated in the related competency as appropriate.

Completes all needed station duties related to inventory control, cleanliness, and sanitation.

Completes all required clinical and billing documentation prior to departing from shift, with all related material legibly scanned, attached and labeled 100% of the time.

Utilizes expeditious and accurate route planning to assure minimal travel time between points of origin and destination.

Complies with enroute (chute) time standards 100% of the time.

Manages the timely transfer of care at the receiving facility as measured by average drop-off time for all transports, as compared to peers. (Arrive at destination, until available)
** Patient/Customer Service
** Meet or exceed station goals for patient satisfaction as measured by most recent 2 quarters of satisfaction data.

Meet or exceed station goals for referral satisfaction, as measured by the…