Resident Assistant (RA)

Description

Join a Team That Feels Like Family!

At Heritage Springs Memory Care, we believe senior living should feel like home; warm, engaging, and full of life. Our community is dedicated to providing compassionate, personalized care in a supportive and uplifting environment where residents thrive and team members feel valued.

• Competitive Pay
• Shift Differential
• Enhanced Benefits Package

The Resident Assistant (RA) provides compassionate, person-centered care and supportive services to residents by assisting with activities of daily living (ADLs), promoting resident comfort, dignity, safety, and independence, and creating a warm, engaging home-like environment. Working under the supervision of the Resident Care Director or designated leadership, the Resident Assistant collaborates with the interdisciplinary care team to deliver exceptional resident care in accordance with individualized support plans, company policies, and all applicable federal, state, and local regulations.

Employees are expected to maintain required competencies and training while demonstrating professionalism, compassion, and a commitment to exceptional resident service.

Essential duties may include, but are not limited to:

• Provide assistance with Activities of Daily Living (ADLs), including bathing, dressing, grooming, toileting, ambulation, transfers, continence care, dining assistance, and personal hygiene in accordance with resident support plans.
• Promote resident independence, choice, dignity, privacy, and comfort while providing care and services.
• Provide compassionate emotional support, companionship, cueing, supervision, and redirection to residents as needed.
• Assist residents with mobility and transfers utilizing proper body mechanics and approved safety equipment and techniques.
• Conduct routine resident rounds, wellness checks, and safety observations as required by policy or resident need.
• Observe, document, and promptly report changes in resident condition, behavior, mood, cognition, or needs to the appropriate supervisor, nurse, or healthcare provider.
• Follow individualized care/support plans and participate in care plan updates as directed.
• Respond promptly to resident call bells, emergencies, incidents, and requests for assistance.
• Assist with resident transportation to dining rooms, activities, appointments, and community functions as assigned.
• Assist with resident activities, engagement programs, and social interaction opportunities as directed.

• Provide dining assistance including meal service, feeding assistance, cueing, hydration monitoring, and observation of nutritional intake.
• Assist with Instrumental Activities of Daily Living (IADLs), including laundry, light housekeeping, organization of personal living spaces, linen changes, and room upkeep.
• Maintain cleanliness and organization of resident care areas, common spaces, and work areas.
• Maintain a safe, clean, comfortable, and homelike environment for residents.

• Accurately document care and services provided in accordance with Company policy, regulatory requirements, and resident support plans.
• Complete all required resident care, behavioral, intake/output, incident, and related documentation accurately and timely.
• Maintain communication logs, care records, and related documentation in accordance with Company policy and applicable regulations.
• Participate in shift change reports, team communication, resident care discussions, and interdisciplinary communication as assigned.
• Communicate effectively and professionally with residents, families, supervisors, healthcare providers, vendors, and team members.
• Answer phones and respond professionally to resident, family, vendor, and healthcare provider inquiries as appropriate.
• May assist with orientation, training, mentoring, and support of newly hired Resident Assistants as assigned.

• Maintain compliance with all applicable federal, state, and local laws, regulations, and licensing requirements governing resident care.
• Follow infection prevention and control procedures, including universal precautions and personal protective equipment (PPE) requirements.
• Comply with resident rights, abuse prevention, mandatory reporting, confidentiality, and HIPAA requirements.
• Respond appropriately during medical emergencies, behavioral emergencies, fire alarms, evacuations, elopement/wandering incidents, equipment failures, and disaster situations.
• Report all accidents, injuries, medication errors, incidents, hazards, and unsafe conditions immediately according to Company policy.
• Participate in emergency preparedness drills and safety training programs.
• Attend all required in-person training, online education, competency evaluations, and continuing education programs.
• May be requested to provide scheduling flexibility, shift coverage assistance, or…