Call Center Specialist
Job in
Madison, Boone County, West Virginia, 25130, USA
Listed on 2026-08-11
Listing for:
Boone Memorial Hospital Inc
Full Time
position Listed on 2026-08-11
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist, Medical Office
Job Description & How to Apply Below
Boone Memorial Health is looking for a friendly, organized, and customer-focused Call Center Specialist to join our team. In this role, you'll be the first point of contact for many of our patients, helping schedule appointments while delivering exceptional customer service.
If you enjoy helping others, thrive in a fast-paced environment, and have strong communication and organizational skills, we'd love to hear from you!
What You'll DoAnswer incoming calls and assist patients with professionalism and compassion.
Verify insurance information and obtain required authorizations.
Communicate with providers, clinic staff, and ancillary departments to coordinate patient care.
Maintain accurate records and ensure patient information is handled confidentially.
Provide outstanding customer service while managing multiple priorities.
What We're Looking For High school diploma or equivalent required.
One year of customer service experience, preferably in a healthcare or medical office setting.
Experience with scheduling, insurance verification, or electronic medical records is preferred.
Medical terminology knowledge required or must be obtained within six months of hire.
Strong computer, keyboarding, and organizational skills.
Excellent communication skills and attention to detail.
Ability to multitask and remain calm in a busy environment.
A positive attitude and commitment to providing an exceptional patient experience.
Why Boone Memorial Health?
At Boone Memorial Health, our employees make a difference every day. We are committed to providing high-quality, compassionate care to our community while fostering a supportive and team-oriented work environment.
Benefits may include:
Competitive pay Comprehensive health, dental, and vision insurance
Retirement plan
Paid time off Employee wellness initiatives
If you're ready to make a positive impact and be part of a team dedicated to serving our community, we encourage you to apply today!
Boone Memorial Health is an Equal Opportunity Employer.
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