Social Worker - SNP

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Reporting to SNP Care Management Operations leadership, the SNP Social Worker will be an integral member of the health plan’s medical management team. The SNP SW will assist the SNP Care Manager in the coordination of benefits with MA and Medicaid and connecting members to community resources. The SW will be an important part of the ICT in members with BH and SDOH needs.

This position is committed to the constant pursuit of excellence in improving the health status of our members and community. This team member will have high organizational visibility and responsibility in ensuring overall excellence in all areas of care management.

• Masters Degree in Social Work or related field.
• Current social worker licensure for applicable service area:
• West Virginia – Licensed Graduate Social Worker (LGSW), Licensed Certified Social Worker (LCSW) or Licensed Independent Social Worker (LICSW) through the West Virginia Board of Social Work.
• Pennsylvania – Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) through the Pennsylvania Board of Social Workers, Marriage and Family Therapists and Professional Counselors.
• Ohio – Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), or Licensed Independent Social Worker‑Supervision (LISW‑S) through the Ohio Board of Social Work.
• Maryland – Licensed Masters Social Worker (LMSW), Licensed Certified Social Worker (LCSW), or Licensed Certified Social Worker‑Clinical (LISW‑C) through the Maryland Board of Social Work.

• Two (2) years of clinical experience.

• LICSW certification in the state of West Virginia.

• Management of Medicare and/or Medicaid populations.
• Two (2) years of Behavioral Health experience.

• Participate in activities related to care management program build, implementation, oversight, and delegation.
• Assist in ensuring compliance with CMS SNP Model of Care (MOC) expectations, NCQA standards, and Medicare Advantage regulatory requirements.
• Perform psychological, social and economic care management interventions for members with severe/persistent mental or emotional disorders.
• Perform telephonic behavioral health comprehensive assessments of members’ environmental, behavioral, psychological, economic and social factors.
• Assist in the development of individualized and culturally sensitive care plans in collaboration with the member’s assigned CM, identifying problems, interventions, barriers and goals.
• Perform telephonic re‑assessments, care plan revisions and evaluating the effectiveness of the members’ care plan.
• Member of the ICT for members with SDOH and BH needs and participates in ICT meetings when appropriate.
• Recognize early signs of a member’s decompensation that requires immediate case management intervention that promotes and motivates compliance with treatment plan.
• Serve as an additional point of contact during transitions of care.
• Co‑manage member cases with the CM to address psycho‑social, economic and cultural issues that may impact the members’ care needs.
• Serve as a primary socio‑economic resource for the D‑SNP Care Management Team.
• Document in the members’ case accurately and timely to ensure coordination of the members’ care needs.
• Adhere to all CMS, Code of Federal Regulations, local/state/national regulatory requirements and guidelines as well as those outlined within the MOC.
• Collaborate with all members of the interdisciplinary care team to facilitate appropriate community resource assistance for members with identified needs.
• Screen, identify, diagnose, treat and manage mental health and/or substance abuse problems in patients and family members.
• Maintain knowledge of hospital, medical center and/or health system resources to access and provide for patient care needs.
• Maintain a…