Floor Supervisor, Hospitality ​/ Hotel ​/ Catering

The opportunity

Delaware North Gaming is hiring for a full-time Floor Supervisor at Mardi Gras Casino in Cross Lanes, West Virginia. As a Floor Supervisor, you will oversee the daily operations of the food and beverage areas at Mardi Gras Casino. Leading the food and beverage team and maintaining high levels of customer service for guests will be a crucial part of your daily responsibilities.

If you’re searching for a role that offers teamwork, excitement, and career growth,

Shift details include : 7pm-3am, 7:30pm-4am, occasional 5pm-2:30am

$18.50 – $18.50 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Produce the food and beverage team member schedule across the gaming floor departments
• Hire, train, and conduct performance reviews to encourage the growth and development of your team members
• Advise and direct the daily duties for yourteam
• Ensure the highest level of customer service is provided to guests visiting the property
• Assist your team members with any malfunctioning gaming equipment and partner with the property’s technician when needed

• No college degree required
• Minimum of 1 year previous supervisory experience in a hospitality setting
• Proficiency with Microsoft Office Products including Word and Excel
• Excellent guest service and communication skills
• Ability to problem solve and operate in a fast-paced environment

• Ability to remain standing for extended periods of time
• Ability to regularly lift up to 50 lbs

Overnight
Every weekend
OT as needed

Source:
Hospitality Online