Sr. Catering Sales Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;
Axiom Hospitality, our European hotel management company; and PYRAMID WORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

What you will have an opportunity to do:

The Sr. Catering Sales Manager, under the leadership of the Director of Events, is responsible for Driving the hotel's social event and wedding business while maximizing the event space to meet/exceed sales goals and have a thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions; effective communication skills, ability to negotiate, influence and sell professionals and/or prospective hotel guests.

All duties are performed in accordance with department policies, practices and procedures.

• Proactively pursues leads and existing accounts through sales calls, site inspections and written communication
• Possesses outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to selling skills, creativity, motivation and dedication is required for this position
• Actively pursues new business both locally and nationally, including visiting new offices.
• Directs the performance of the entire Catering team to achieve sales and performance objectives.
• Coordinates local marketing efforts to continue to secure business (attends trade shows, wedding shows, support marketing & social media campaigns, community events, and industry meetings against assigned markets.)
• Utilizes hospitality expertise to develop and maintain knowledge of market trends, competition, and customers
• Establishes account information and calls on major contacts (personally or phone) and continually promotes the property
• Negotiates, sells and secures social event and wedding agreements with clients.
• Prepares agreements , reports and other paperwork related to the catering department.
• Ensures all social event and wedding agreements entered into with the clients are communicated to other departments to assure guest satisfaction
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Maintains a professional image at all times, responds quickly to guest requests in a friendly manner, and follows up to ensure guest satisfaction
• Communicates regularly with key wedding planners, social contacts, vendors and other industry support to ensure contract fulfillment of…