Hybrid) Employee Relations Case Manager - Talent and Culture

Job Description - (Hybrid) Employee Relations Case Manager
- Talent and Culture (30424)

(Hybrid) Employee Relations Case Manager
- Talent and Culture 30424

Talent and Culture at West Virginia University is currently accepting applications for an Employee Relations Case Manager.

The Employee Relations Case Manager provides operational support for Employee Relations and supports workplace investigations involving Title IX, BOG Rule 1.6, the Code of Conduct, and related University processes. Under the direction of the Assistant Director of Internal Investigations and the Director of Employee Relations/Medical Management, the position coordinates the lifecycle of employee investigations and ER matters, including intake, case assignment, documentation, records management, communications, deadline tracking, reporting, and case closure.

The Employee Relations Case Manager also supports Employee Relations by maintaining investigation case-management system, discipline logs, performance-related records, supporting the non-renewal process, compiling reports and case data, and assisting leadership with trend information and process improvement. The position maintains confidentiality, impartiality, accuracy, and compliance with applicable University policies and procedures in all assigned work.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information ? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

• Provides case-management support for Employee Relations investigations in the GME case management system, including matters involving workplace investigations, Title IX, BOG Rule 1.6, the Code of Conduct, and related Employee Relations processes.
• Maintains accurate, complete, confidential, and audit-ready Employee Relations investigation case files, databases, and case records; generates routine correspondence; completes case assignments as directed; manages documentation; tracks deadlines; and supports timely case closure.
• Reviews interview transcripts and case documentation for completeness, formatting, and recordkeeping requirements; identifies issues for investigators or Employee Relations leadership.
• Coordinates and prepares, as directed, required investigation notices, correspondence, case summaries, timelines, evidence and interview materials, reports, and other documentation for authorized parties, investigators, leadership, and General Counsel.
• Tracks investigation timelines, procedural requirements, outstanding action items, and case status; provides regular status updates to leadership.
• Supports Employee Relations leadership with approved informal-resolution and employee-concern processes by coordinating documentation, scheduling, communications, and assigned follow-up actions.
• Retrieves, organizes, and coordinates records for FOIA/public-records requests, General Counsel, leadership, audits, and other authorized inquiries.
• Maintains and updates case-management templates, procedures, checklists, and tracking tools; compiles case data and…