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Summer IT Services Desk Student Assistant
Job in
Shepherdstown, Jefferson County, West Virginia, 25443, USA
Listed on 2026-06-02
Listing for:
Shepherd University
Full Time, Part Time, Seasonal/Temporary, Apprenticeship/Internship
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Posting Number Stu
455P Working Title Summer IT Services Desk Student Assistant FLSA Non-Exempt Student Pay Level B Advertised Pay Rate $11.00 Position Status Regular Student Employment Department Student Emp Information Technology Services
Job Summary /Basic Function
This position is at the IT Services
Desk Duties:
* Answering phone calls and assisting the caller Assisting walk-up users
* Helping the full-time and part-time staff Troubleshooting hardware, software and network issues
* Running malicious software detection programs (viruses, malware) Installing OS updates
* Assisting users with retrieving/changing account information
This can be a stressful area at times, but is a good learning environment for those wanting to work in the computer or customer service fields
Minimum Qualifications
* Enrolled for either summer or fall 2025
* Able to grasp new skills and concepts quickly
* Ability to work alone some times, but must be able to communicate well with team members
* Self motivated
* Ability to handle effectively users under much stress
* Macintosh and/or Linux experience a plus, but not necessary
Preferred Qualifications Posting Date 03/25/2026 Close Date Special Instructions Summary
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