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Tier 2 Service Desk Engineer – Windows/macOS/Linux & AV
Job in
Bethesda, Wayne County, West Virginia, USA
Listed on 2026-06-26
Listing for:
BRMi
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
BRMi is seeking a Service Desk Tier 2 Engineer in Bethesda, Maryland to provide advanced technical support to NIH end users. This includes troubleshooting and resolving complex technical issues across various devices and ensuring exceptional customer service.
The ideal candidate should have a minimum of three years of experience in desktop support, with expertise in Windows, macOS, and Linux environments. Certifications such as ITIL Practitioner and CompTIA A+ are required. Competitive salary of 65k–75k is offered.
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