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Tech Support Lead – Global Operations & Analytics

Job in Location, Tucker County, West Virginia, USA
Listing for: Dandelion Payments
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Payments Tech Support Lead – Global Operations & Analytics
Location: Location

Ria Money Transfer is seeking a self-motivated Payment Technical Support to help with the payments support team overseeing live operations of our Ria, Xe and Dandelion services in North, Central, South America and Caribbean regions. The role leads back‑office administration, partner lifecycle management, initiative management, and Zendesk data analytics.

Bachelor's degree in CS or related field; 2 years in technical support or related roles; experience with Zendesk/Jira/Service Now; strong

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