Global Salesforce Support Lead (L1 & Adoption
Job in
Location, Tucker County, West Virginia, USA
Listed on 2026-08-02
Listing for:
Ness Digital Engineering
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Location: Location
Ness Digital Engineering is seeking a Salesforce Service Delivery Lead to head a global L1 end-user support organization. The role focuses on day-to-day operations, service quality, and a distributed delivery model across onshore, nearshore, and offshore teams.
The incumbent will drive adoption, manage user expectations, and ensure consistent service delivery across time zones while maintaining a people-first, execution-heavy approach.
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