Digital Equity Specialist (PRIDE Community Services, Inc.) - ACC Member

Digital Equity Specialist

The Digital Equity Specialist will assist staff with efforts to increase senior citizens' access to technology resources and digital learning opportunities, including supporting the development, coordination, and delivery of digital literacy and technology skills classes that build confidence and strengthen participants' ability to use digital devices and online resources. Through these efforts, the Digital Equity Specialist will assist in reducing barriers to technology use and promote greater digital inclusion, independence, and access to essential online services for senior citizens.

Key responsibilities include:

• Support senior citizens by sharing information about technology programs, digital literacy opportunities, and available community resources.
• Assist senior citizens with digital literacy and technology skills classes designed to increase confidence and independence in using digital devices and online resources.
• Help staff set up and support workshops, trainings, and learning activities focused on technology use and digital inclusion for senior citizens.
• Assist with organizing and distributing tablets, technology devices, and educational materials to senior citizens participating in the program.
• Provide support to senior citizens during trainings and activities by helping them navigate devices, applications, and online tools under staff supervision.
• Help connect senior citizens with community resources and services that may improve access to technology, communication, healthcare information, and social engagement.
• Collect participation information and feedback from senior citizens to help staff evaluate and improve program services.
• Assist staff with maintaining organized program materials, participant resources, and technology inventories to support services for senior citizens.
• Share observations and feedback with staff to help strengthen program activities and better address barriers senior citizens face in accessing technology.
• Participate in trainings, team meetings, and regular check-ins with supervising staff to support effective service delivery to senior citizens.
• Support additional activities and projects that promote digital access, learning, and social connection for senior citizens as assigned by staff that are consistent with allowable Ameri Corps service activities and guidelines.
• Prepare activity summaries and participation information for staff review and program evaluation purposes.

All functions and activities performed by the Ameri Corps Member are completed under the guidance, supervision, and direction of program and host site staff.

Learning and development opportunities include:

• A two-week-long virtual orientation with the national cohort to kick off the service year.
• A week-long, in-person national Winter Institute convening with your ACC cohort — travel, lodging, and a per diem stipend are fully covered.
• Twice-monthly virtual training on skills for service, including project management, asset-based community development, grant writing, and serving vulnerable populations, plus self-paced curricula with opportunities to earn badges and credentials.
• A structured community listening tour at the start of service to understand local needs, assets, and opportunities.
• Dedicated 1:1 support from a Lead For America Program Coordinator and twice-monthly peer pod meetings for networking and professional development.
• Access to a national network of ACC Members, alumni, and community partners.