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CSR Team Leader
Job in
Spencer, Roane County, West Virginia, 25276, USA
Listed on 2026-02-18
Listing for:
The Poca Valley Bank, Inc.
Full Time
position Listed on 2026-02-18
Job specializations:
-
Management
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Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
The Poca Valley Bank CSR Team Leader
Poca Valley Bank is seeking a qualified customer service-oriented individual to fill a full time CSR Team Leader position.
The right candidate will possess:- A professional demeanor and able to provide outstanding customer service.
- Leadership experience
- Responsible for input in the management of the CSR staff, as well as preparing performance review process.
- Accurately processes all teller transactions, including deposits, withdraws, transfers, loan payments, collecting of fees, etc. according to established procedures.
- Assures all established customer service standards are being met by the staff.
- Responsible for overseeing established daily branch cash limits.
- Assists with identifying and correcting procedural violations and audit findings.
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