Commercial Manager & South America North

Company: Lloyds Register

Location: Veracruz, MX, 94294

We are seeking a commercially driven and customer-focused leader to join our Marine & Offshore (M&O) business as Commercial Manager – Central & South America North. This role oversees account management across the region to support sustainable margin growth, expand market share, and build long-term customer relationships in alignment with the Area Long Range Plan (LRP).

This is a leadership role suited to a commercially driven professional with deep account management experience, a results-oriented mindset, and the ability to improve commercial execution within a regional sales environment. You will lead and coach a team while also acting as the account manager for strategic customer accounts, ensuring a high-quality customer experience and consistent commercial execution.

The ideal candidate will combine strategic thinking with practical commercial leadership, contributing to opportunity management, sales execution, and customer engagement across diverse markets within Central & South America North.

The chance to join an organization guided by a clear purpose and values, with a focus on helping colleagues grow professionally and personally through a variety of development programs.

You will play a key role in shaping regional commercial performance, managing customer relationships, and contributing to the continued growth of the Marine & Offshore business across Latin America. Working within a collaborative and international environment, you will have the opportunity to help shape business priorities while developing effective commercial teams and customer partnerships.

Manage account management activities across the region to deliver margin and market share growth aligned with the Area Long Range Plan (LRP).

Deliver assigned sales, revenue, margin, and cash collection targets across the Marine & Offshore business portfolio.

Maintain commercial intensity across the team, ensuring effective pipeline management, opportunity conversion, and disciplined sales execution.

Support regional business growth through active customer engagement, strategic account development, and identification of new commercial opportunities.

Encourage a customer-first mindset that emphasizes high-quality service and long-term client retention.

Act as the account manager for assigned key accounts, maintaining strong customer relationships and ensuring consistent engagement across all stages of the customer lifecycle.

Develop trusted relationships with customers and stakeholders, identifying customer needs and aligning solutions to support business objectives.

Support negotiation and closing activities to secure profitable business outcomes and sustainable growth.

Personally oversee and coach sales activities for strategic opportunities within the team.

Provide leadership, direction, and support to commercial team members to improve sales capability and performance.

Promote teamwork and productive work habits across the team.

Promote teamwork and knowledge sharing across regional and global business functions to support customer success and operational excellence.

Maintain accurate forecasting, reporting, and sales activity tracking to support business planning and performance management.

Collaborate closely with operational, technical, and commercial stakeholders to ensure effective delivery of customer commitments.

Support continuous improvement initiatives that enhance commercial effectiveness, customer satisfaction, and business performance.

Ensure adherence to company policies, governance requirements, and commercial best practices.

Eliminate or minimise employee exposure to risks by regularly reviewing the health and safety risk register, applying appropriate controls, communicating results of risk assessment, and ensuring health and safety is considered in planning and execution of all LR activities.

Manage your own and your team’s compliance…