Maintenance Supervisor - Lease

Maintenance Supervisor – Anna, TX – The Cora

Under the direction of the Community Manager, the Maintenance Supervisor is responsible for the physical upkeep of the community, coordinating maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to service requests, and adhering to all safety policies.

• Commission and bonus opportunities
• Paid vacation and sick leave
• Paid holidays
• Paid maternity & parent bonding leave
• Short & long term disability coverage
• Medical/Dental/Vision/Life insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

• Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services.
• Maintain accurate records for all required reporting and record-keeping outlined by NRP policy.
• Walk the property daily to uphold curb appeal and monitor safety issues.
• Schedule and coordinate apartment turns, including assistance with resident move‑out and apartment renovations.
• Follow expense guidelines, monitor operating expenses, and recommend cost‑saving strategies.
• Manage inventory and storage, purchase maintenance materials, and keep an accurate log of supplies.
• Communicate to the Community Manager recommendations for capital improvements and maintenance requirements for the annual budget.
• Coordinate all contracted services, solicit and analyze bids, assess work after completion, and track invoices for timely payment.
• Complete all service requests and apartment turnovers in line with NRP policy and procedure.
• Supervise use of property golf carts and all major tools and equipment when applicable.
• Notify Community Managers with solutions for any safety or liability concerns and preventive maintenance needs.
• Conduct and document monthly safety meetings including procedures, training, safety equipment, MSDA, and use of equipment.
• Perform other duties as required.
• Complete service requests from residents and team members in a timely fashion.
• Audit key tracking system daily and weekly.
• Participate in after‑hours emergency requests and ensure property staff coverage 24/7.
• Assist at other properties as occasionally required.

• Ensure excellent customer service with courteous and professional attitude toward all customers and team members.
• Conduct and document monthly safety meetings (already listed above).
• Perform other duties related to customer service as required.

• Support and assist the Community Manager and Recruiting Department with new hire selection.
• Train, coach, and mentor team members, ensuring appropriate training is received.
• Create a team environment: hold weekly team meetings; manage by goals, open communication.
• Generate work and on‑call schedule for service employees.
• Provide ongoing feedback to team members.
• Evaluate team members through scheduled formal written performance reviews.
• Take corrective action as necessary according to company policy.
• Provide recommendations for compensation adjustments, promotions, and terminations.

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.