Service Department Manager

Location: Lewisburg

Blaise Alexander Family Dealerships is the premier auto dealership with 45+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 18 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships!

Blaise Alexander Family Dealerships is looking for a Service Department Manager to join our growing team!

A Day in the Life of a Service Manager (but not limited to):

Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers

Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business

Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturers

Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives

Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy

Skill/Qualifications include but are not limited to:5+ Years Experience as a Service Department Manager preferred

Extensive technical background with management training

Require strong communication skills to deal with customers, employees and vendors

Required to maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction

Required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations including hazardous waste disposal, OSHA Right-to-Know and provide necessary training on these regulations and ethical practices

Blaise Alexander offers its full-time employees and their family benefits packages and all the tools you will need to be successful.

Some of the benefits include:

Free Health Insurance Opportunities for Employees Dental and Vision Insurance Plans Paid Company Life and Short-Term Disability Insurance
401(k) Retirement Plan (with employer match)
Wellness Program Blaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable).
#J-18808-Ljbffr