Technical Services Manager
Job in
Baker Heights, Berkeley County, West Virginia, USA
Listed on 2026-06-17
Listing for:
Cranswick plc
Full Time
position Listed on 2026-06-17
Job specializations:
-
Manufacturing / Production
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
An exciting opportunity has arisen for a Technical Services Manager to join our team, here at Yorkshire Baker. The main purpose of this role is to be responsible for ensuring the food safety, legality and quality of all products manufactured on site and in doing so ensure that the technical product launch process is managed and supported from concept to launch, here at Yorkshire Baker.
Mainduties include:
- Develop and manage the specification technologists and the technical services agenda
- Ensuring effective management of team members with clear development to support the sites succession planning
- Produce relevant KPI reports or technical updates
- Technical Management of the Launch process from end to end
- Guide and support team through the day-to-day challenges and support action plans for a 100-year fix
- Develop strong working relationships with our service providers
- Support Continuous improvement plans such as complaint reduction, quality improvement & non-conformance reduction
- Support implementation of technical strategy and food safety and quality culture plan
- To manage customer queries in a prompt and efficient manner and to seek solutions to any issues of concern
- Attending relevant cross functional site meetings and presenting technical data
- Collaborating, educating and training relevant factory staff to support the development of a stronger Food Safety & Quality Culture
- Management of site annual shelf life and nutritional validation programme
- Management of customer specification and artwork generation
- Management of complaints, management change process & management of pest control process
- Support site customer visits
- Proven food manufacturing experience within a similar role
- A drive to succeed with excellent communication, analytical and problem-solving skills
- Proven management experience, with strong influencing & persuasion skills
- Ideally Level 3 Food Safety (Advanced)
- Food related BSc qualification OR minimum 3 years food manufacturing experience
- Ideally Level 3 HACCP
A full job description is available upon request. Salary to be discussed at interview stage.
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