Content Marketing Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Content Marketing Manager based in United States.

This role owns the creation and performance of member-facing content across multiple healthcare service lines.

You will shape content strategy, produce high-quality communications, and help drive engagement across email and digital content hubs.

The position combines hands-on writing and production with content library management, case studies, enablement assets, and AI-assisted workflows.

You will collaborate closely with account owners, campaign production teams, and cross-functional partners to turn briefs into effective member communications.

Success is measured through content engagement, production volume, turnaround times, quality, brand consistency, and service-line coverage.

The role offers the opportunity to work at the intersection of content, healthcare communications, technology, and emerging AI-enabled production methods.

This fully remote U.S. opportunity offers a $90,000–$110,000 salary range, flexible time off, comprehensive benefits, and a virtual-first working environment.

Accountabilities

As Content Marketing Manager, you will be responsible for content strategy and production across service lines, ensuring that member-facing communications are engaging, accurate, on-brand, and delivered efficiently. You will manage content workflows and capacity while working within clearly defined responsibilities alongside account, campaign production, compliance, and commercialization teams.

• Develop and execute content strategy and production across service lines, engagement showcases, and content libraries.
• Write and produce member-facing email and digital content at scale.
• Input email content into the Knak email CMS, including copy and image selection.
• Own and maintain the Engagement Hub content library, ensuring content remains organized, relevant, and up to date.
• Produce case studies and enablement assets based on direction and designs provided by account owners.
• Direct freelance, contractor, and AI-assisted content capacity to meet production volume and quality expectations.
• Use AI-assisted drafting workflows while applying strong editorial judgment and quality control.
• Maintain consistent brand voice across all member-facing content.
• Track and contribute to content engagement across email and hub content, including open and click performance.
• Monitor content throughput and turnaround against approved briefs.
• Ensure content coverage aligns with service-line content plans.
• Identify opportunities to improve content performance, quality, consistency, and production efficiency.
• Collaborate with account owners on content requirements, briefs, approvals, and customer priorities.
• Work effectively with campaign production teams while respecting ownership boundaries around campaign builds, QA, sends, timing, and deliverability.
• Route content appropriately to Compliance or Legal when regulated or clinically sensitive considerations require additional review.
• Support a consistent, scalable content operation across competing internal priorities.

• 5+ years of experience producing consumer, member, or patient-facing content at scale.
• Demonstrated ability to improve content engagement metrics, not simply deliver content on schedule.
• Experience creating content…