Assistant Manager

Assistant Manager

Location:

KFC 909 Virginia Ave, Welch, WV 24801

As the Assistant Manager, you will be responsible for the day-to-day operations and meeting all restaurant standards, including customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

• Shift management – ensure that shift managers and team members complete their tasks and are involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise employees, develop and train new hires, ensure consistent excellent service, and address performance issues.
• Food safety – ensure the restaurant is a safe place for employees and customers, creating a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

• High School Diploma or GED.
• 2-4 years of supervisory experience in fast food, quick-service restaurant, food service, or retail, including profit and loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, and lifting up to 50 lbs.