Restaurant Manager - Hoots Bar & Grill​/Raven Grille

Flex Year Round

• Housing:
  Affordable on-mountain employee housing available for rent.
• Work Location:
  
  10 Snowshoe Drive, Snowshoe, WV 26209
• Start Date:
  
  Hiring Soon!
• This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
• This position is benefit eligible after the first 30 days of employment.
• Schedule:
  
  May require working early mornings, weekends, and holidays

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

• Located at Snowshoe's Top of the World, Hoots Bar & Grill is a high-volume mountain bar and grill operating at the center of Snowshoe's winter season. Serving skiers, riders, and resort guests daily, Hoots is known for its energetic bar atmosphere, strong food and beverage sales, and consistent business from lunch through late-night service. With a dive bar feel, comfort-driven bar food, beer, cocktails, pool tables, and live energy, Hoots serves as a go‑to destination for après-ski, dinner, and late-night gathering.
  
  The outlet operates in a fast-paced environment with extended service hours, requiring strong operational leadership, team accountability, and a focus on guest experience during Snowshoe's busiest season.

• Located at Raven Golf Club, Raven Grille is a seasonal full‑service restaurant serving golfers, resort guests, and event attendees throughout the summer season. Raven Grille offers a more refined but approachable dining experience, supporting daily golf operations, group events, and resort dining. With a focus on quality execution, hospitality, and service consistency, Raven Grille plays an important role in Snowshoe's summer food and beverage experience while adapting to variable business levels and event-driven demand.

• Directs and coordinates activities of restaurant to obtain optimum customer service, strong employee development and economy of operations and maximization of profits by performing the following duties personally or through subordinate supervisors.
• Achievement of budgeted sales and profitability goals through effective leadership of the restaurant management staff. Analyzes and monitors cost and revenue budgets on an on-going basis. Keeps leadership team informed of budget performance.
• Demonstrates positive interpersonal skills with guests and staff. Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
• Analyzes and recommends methods for improvements to contain/reduce costs and increase sales. Ensure that staffing levels are maintained to cover business demands. Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events. Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
• Monitors all food and beverage products to ensure compliance with company standards and specifications. Ensuring adequate resources are available according to business needs
• Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling. Comply with public safety, fire regulations and all health and safety and food safety legislation.
• Oversees training for supervisors to ensure…