Wireless Retail Store Manager WESTON | Market Place Mall $1500 sign on bonus
Listed on 2026-08-08
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Retail
Retail Sales -
Sales
Retail Sales
Job Details Level: Management
Job Location:
WESTON | Market Place Mall [6
ASY] - Weston, WV 26452
Position Type:
Full Time Education Level: Not Specified Salary Range: $60,000.00 - $ Base+Commission/year
Job Shift: Any Job Category:
Sales $1500 sign on bonus
We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus.
They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions.
- Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
- Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
- Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
- Finally, you’ll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:- How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network!
- Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
- How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
- Successfully identify and handoff small business leads.
- Develop strong peer relationships where we are all accountable for the company’s success.
- Be willing to have a good time while providing first class customer experience
- Leadership!
- Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
- Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
- Being effective with operational, financial and performance management.
- Amazing communication skills, to your team and customers.
- Prior wireless sales experience.
- Employee Stock Ownership Program (ESOP)
- Competitive salary pay
- Bonus earnings
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