Residential Sales Consultant

Overview

Reports To: Sales Manager or General Manager

Status: Full-time, Regular position

Category: Sales

Location Name: Teays Valley Service Experts

Location Address: 3744 Teays Valley Road Hurricane, WV 25526

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolt er the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, as well as initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:

• At least a high school diploma or GED. A Bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business-development skills.
• Demonstrated ability to effectively communicate concepts to a variety of audiences.
• Commitment to delivering high-quality, customer-focused service.
• Excellent interpersonal skills with the ability to understand customer concerns and translate into business solutions.
• Valid driver’s license with acceptable driving record.
• Positive attendance record.
• Flexible hours and on-call shifts as needed.
• Ability to meet physical demands (climb ladders/attic stairs, maneuver in attics, basements, and crawl spaces) to access HVAC units and take measurements.

• Top Pay for Top Performers, including incentive and bonus opportunities
• Average sales professionals earn $90,000–$120,000 annually (top performers may earn more)
• Generous PTO: 19 paid days off in the first year; 24 paid days off after the second year
• Career growth opportunities across the U.S.
• Company-sponsored Medical, Dental, and Vision Insurance
• Company-provided smartphone, tablet, uniform plan, and tool replacement program
• Internal Training Academy
• 401(k) Retirement Savings Plan with company matching
• Company-paid employee life insurance and optional coverage for family
• Disability insurance and supplemental benefit programs

Service Experts Heating, Air Conditioning, and Plumbing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for applicants to participate in the application and hiring process. To request an accommodation, please email talenta