Catering Sales Manager

The opportunity

Delaware North Gaming is searching for a Catering Sales Manager to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. Our ideal candidate is goal-oriented, has extensive catering sales experience and knowledge, and can develop and execute strategic sales and marketing plans while maximizing revenues.

Minimum – Anticipated Maximum Base Salary: $46,100 – $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Prospect and solicit new wedding and social accounts, meet with new and existing clients, provide tours of facilities, review event details, write contracts
• Greet guests at functions prior to hand-off to operations/banquets, up-sell to guests, handle client/customer concerns, follow-up with guests after events. Handle guest relations and monitor adherence to quality assurance standards
• Identify opportunities for regional business at other Delaware North locations
• Work with property operations to detail groups and menus; prepare and distribute Banquet Event Orders (BEOs) and additional event support documentation (i.e., changelog, group resume, etc.) in a timely manner to clients for contractual execution
• Participate in industry-related events such as bridal fairs, and other local and regional events. In addition, support all internal departments based on events and needs
• Develop quarterly action plans highlighting how you leverage your markets in order for the property to achieve the financial plan

• 2-3 years of experience working in a hotel/hospitality company
• Food and beverage experience
• Ability to identify key market segments and appropriate mediums for selling opportunities
• Experience in sales and marketing training
• Familiar with sales-related technology application
• Strong commitment to customer and client service
• Demonstrate initiative, leadership, and team-building skills
• Excellent written and verbal communication skills
• Catering or event sales experience is preferred

Events
Days
Evenings
Holidays
Evenings as needed
Weekends
OT as needed