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Leasing Specialist
Job in
Barboursville, Cabell County, West Virginia, 25504, USA
Listed on 2026-06-26
Listing for:
MountainCreek Properties Management
Full Time
position Listed on 2026-06-26
Job specializations:
-
Sales
Real Estate Sales, Residential Real Estate -
Real Estate/Property
Real Estate Sales, Residential Real Estate
Job Description & How to Apply Below
Benefits
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Join Our Team as a Leasing Specialist. The Leasing Specialist is a dynamic, front-facing role responsible for shaping the overall resident journey while driving leasing and marketing performance. This position plays a critical role in creating a high-quality living experience, building strong resident relationships, and executing strategic marketing efforts that generate traffic, increase engagement, and support occupancy goals.
Key Responsibilities Resident Experience- Provide exceptional customer service to current and prospective residents
- Respond to resident inquiries and concerns in a timely and professional manner
- Build strong relationships to support retention and positive community culture
- Coordinate and execute resident events and engagement initiatives
- Respond to leads promptly and maintain consistent follow-up
- Schedule and conduct property tours with a focus on closing
- Assist prospects through the application and move‑in process
- Maintain accurate records and guest cards in App Folio
- Support occupancy and leasing goals
- Execute property-level marketing strategies to drive traffic and applications
- Manage social media platforms (Facebook, Instagram, Google Business, SOCi, etc.)
- Ensure all online listings are accurate and up to date
- Create and distribute marketing materials and campaigns
- Conduct outreach to local businesses and community partners
- Coordinate with maintenance to ensure timely communication and service completion
- Assist with move‑ins, move‑outs, and resident onboarding
- Maintain a professional and organized office environment
- Support the Property Manager with daily operations
- 2+ year of customer service, leasing, or sales experience preferred
- Strong communication and interpersonal skills
- Organized, detail-oriented, and able to multitask
- Marketing or social media experience is a plus
- Experience with App Folio or property management software preferred
- Positive, team-oriented attitude with a strong work ethic
- Someone who takes ownership and follows through
- Strong follow‑up and closing mindset
- A team player who communicates effectively
- A self-starter who can stay organized and prioritize tasks
- A professional who represents the community with pride
- Growth opportunities within a rapidly expanding portfolio
- Supportive team environment with clear structure and expectations
- Opportunity to directly impact leasing performance and resident satisfaction
- Competitive compensation and performance-based incentives
Apply Today If you’re ready to be part of a team that values performance, accountability, and delivering an exceptional resident experience—we’d love to hear from you.
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