Sales Operations Coordinator

Kongsberg Discovery Canada Ltd., a subsidiary of KONGSBERG, is a global technology company, providing innovative and reliable subsea technology solutions for offshore, critical infrastructure inspection, SAR, subsea robotics solutions and fisheries solutions, manufactured locally at the Port Coquitlam, BC, office.

Kongsberg is a Norway-based global technology company specializing in advanced solutions for the maritime, defense, aerospace, and digital industries
. Founded in 1814, the company focuses on innovation, automation, and sustainable technologies, providing high-tech systems and services to customers worldwide.

At KONGSBERG
, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

• Competitive compensation packages
• Fully extended health, dental, vision & welfare benefits
• Up to 7% employer match program with RRSP
• Flexibility with Paid Time Off
• Safe and collaborative culture

There has never been a more exciting time to work for Kongsberg Discovery Canada Ltd. than right now. With us,you will be at the forefront of enabling the business to achieve their objectives through the role as Sales Operations Coordinator.

We are looking for a detail-oriented and proactive Sales Operations Coordinator, based in the Port Coquitlam, BC, manufacturing facility, to support international sales. This role focuses on execution, process coordination, and analytics—helping ensure smooth sales operations from opportunity to order fulfillment.

You will work closely with Sales, Finance, Supply Chain, and Customer Support teams to maintain accurate data, improve processes, and support day-to-day operational needs.

This is an individual contributor role, ideal for someone who enjoys working across systems, solving operational challenges, and supporting a fast-paced B2B sales environment.

• Prepare and process sales quotes and orders, from customers / dealers / affiliates
• Check accuracy of product configuration
• Checks accurate screening and export control approval Ensure all terms and conditions are accurate and acceptable before processing
• Apply appropriate commissions and discounts for Kongsberg sales affiliates and dealers
• Prepare and validate freight cost estimates and shipping quotes to international customer destinations, coordinating with our shipping department
• Support the sales team by incorporating accurate shipping costs, lead times, and delivery conditions into customer quotes and proposals
• Communicate with customers regarding any order delays
• Support commercial activities, including trade shows and selective sales engagement as needed.
• Maintain and update CRM system (Dynamics 365) with accurate customer / dealers / affiliates, opportunity, and order data
• Track sales pipeline activity and ensure data hygiene and completeness
• Assist in preparing proposals, pricing documentation, and bid packages
• Support Sales & Operations Planning (S&OP) and Sales & Operations Execution (S&OE) processes by maintaining accurate sales forecasts and demand inputs
• Enter work orders for Production
• Collaborate with Sales, Supply Chain, and Operations teams to ensure alignment between customer demand, inventory, and delivery capabilities
• Track order intake, backlog, and forecast changes to highlight risks and opportunities
• Assist in preparing data and reports for S&OP/S&OE meetings (e.g., demand vs supply, order status, key variances)
• Monitor order execution to ensure timely fulfillment and elevate any delays or constraints
• Contribute to continuous improvement of planning processes, tools, and data quality

• Support forecasting processes by consolidating inputs from the sales team
• Analyze sales data to identify trends, gaps, and opportunities
• Build and maintain dashboards and trackers (Excel / Power BI)

• Coordinate workflows across Sales, Finance, and Operations to ensure timely order processing
• Support order lifecycle management: from quote to order entry to delivery coordination
• Help identify inefficiencies in sales…