Senior Sales Engineer

About This Role

Verizon recently acquired Frontier and plans to transition non‑union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition.

As the largest pure‑play fiber provider in the U.S., Frontier delivers broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—a commitment to creating the digital infrastructure the country needs today and into the next century.

We are looking for a Technical Sales Engineer who will play a crucial role in our sales and solution design process. You will be a key member of the Sales Engineering team, engaging with customers to identify business needs and designing technical solutions that leverage Frontier’s products and services. The role significantly impacts business by driving incremental revenue through technical leadership and customer engagement.

• Follow company sales methodology and processes to drive sales success
• Participate in customer‑facing engagements and lead or assist in opportunities assigned by Sales Leadership
• Develop and deliver professional presentations at any organizational level, using a consultative selling approach to identify customer business issues and desired outcomes
• Design technical solutions that maximize Frontier products and services, keeping current knowledge of competitors’ offerings and preparing to respond with differentiators
• Drive incremental revenue by developing and maintaining key technical and business relationships, managing communication and internal cooperation among Frontier resources
• Prepare and present a technical handoff from Sales to the implementation/support teams
• Maintain positive internal and external working relationships, exhibiting strong verbal and written communication skills and providing technical explanations verbally or on a whiteboard
• Maintain a working knowledge of Frontier products and services, including required certifications, and adhere to all Frontier methods and procedures
• Track time/activities and document them in the company’s CRM system, adhering to the company’s expense control policy and meeting all assigned deadlines
• Travel as required; average travel may be 50% or more depending on the region and role

• 2–5 years of experience in solution‑selling in enterprise‑scale companies with a successful track record
• At least two to three years of customer‑facing experience in the wireline industry
• Significant experience in commercial telecommunications (Voice solutions, MNS, DDoS, SD‑WAN and cloud services such as Google Cloud, Azure, or AWS)
• Proven track record of establishing and maintaining strategic relationships with key customers and partners
• Ability to effectively analyze a customer/prospect’s business process and leverage understanding of end‑to‑end business models
• Self‑starter with experience leading medium to large deals
• Bachelor’s degree preferred
• A valid state driver’s license and a clean driving record
• Solid working knowledge of TCP/IP networking, IPv4 and IPv6, LAN, WAN (including SD‑WAN), and security design
• Additional desired skills:
  Active certifications in Google, AWS, or Azure Cloud services; MEF/Ciena (Ethernet); cloud‑based disaster recovery strategies; managed hosting services delivery; network security methods

• Competitive OTE of over $100,000
• Sales boot camps, individualized coaching with senior leadership, and an annual President’s Club
• 20 paid time off days + 10 paid holidays per year
• Day‑one medical, dental, vision, and prescription drug plan
• 401(k) match of 50% on 6% of eligible compensation
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10,000 in adoption program assistance

Frontier Communications is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.