Account Manager

Location:

Washington, DC, United States
Date Posted:
Jul 8, 2026
Category:
Sales

Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.

• Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
• Focus on driving sustainable, long‑term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
• Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
• Identify and actively pursue expansion opportunities within accounts, including upselling and cross‑selling initiatives.
• Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
• Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
• Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
• Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
• Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

• A Bachelor's degree or higher is preferred.
• Minimum of 3 years tenure in account management, with an established track record in account management, growth, and renewals within the software or SaaS domain.
• Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
• Ability to develop effective account plans and strategies aligned with customer goals.
• Proactive approach to identifying and driving expansion opportunities within accounts.
• Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
• Results‑oriented mindset with a focus on achieving growth targets and customer satisfaction.
• Excellent written and verbal communication skills in English.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• The ability to legally work in the country of hire is required.

• Comprehensive paid time off for an enhanced work‑life balance.
• 401K matching, life insurance, commuter benefits, and parental leave plans.
• Excellent medical, dental, and vision options.
• Collaborative, transparent, and fun‑loving office culture.
• Accelerated professional development and growth programs.

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data‑driven, market‑informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

For this role, the base salary range is $55,000‑$73,000.

The expected On‑Target Earnings (OTE) range is $91,500‑$122,000, inclusive of base salary and performance‑based variable pay.

Actual offers are determined based on job‑related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long‑term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

July 2026

1 Pennsylvania Plaza, New York NY 10119

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All…