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Security Team Lead Spec

Job in Evansdale, Monongalia County, West Virginia, USA
Listing for: West Virginia University Hospital, Inc
Full Time position
Listed on 2026-06-18
Job specializations:
  • Security
    Security Guard, Site Security, Security Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Evansdale

MINIMUM QUALIFICATIONS

  • High School diploma or equivalent AND four (4) years of experience in the security field
  • Associate's degree in criminal justice, criminology, forensics, law or related field of study AND two (2) years experience in the security field
  • Bachelor's degree in criminal justice, criminology, forensics, law or related field of study AND one (1) year experience in the security field.
  • Valid Driver's License
  • Obtain certification in BLS or Heart Saver First Aid within 60 days of hire date.
  • State criminal background check and Federal (if applicable), as required for regulated areas
Department‑Level Training Requirements
  • Completion of the training requirements for an armed security officer
  • Completion of all departmental Lethal Weapon Training and coursework.
  • TASER user certification
  • ACT 235 certification
CORE DUTIES AND RESPONSIBILITIES

All of the following duties apply to the Team Leader in the Security Department and include:

  • Coordinate the daily functions of the team to help ensure that all tasks assigned to the team are completed in an efficient manner.
  • Supports staff by promoting cooperative problem solving, team building and by displaying a professional attitude and demeanor. Functions as a role model for Security Staff members.
  • Leads team based upon instruction from Security Supervisors / Manager regarding departmental policies / procedures and work practices.
  • Provides feedback to the Security Supervisors / Manager regarding team member performance and work status as requested.
  • Assists Supervisors / Manager with employee Day 45 and Day 90 evaluations. Provides input to Supervisors / Manager on annual performance management reviews of the security staff.
  • Participates in Peer Interview process for hiring of Security staff.
  • Performs preliminary investigations of incidents.
  • Effectively communicates with and passes on information to oncoming shift.
  • Responds to unusual or emergency situations using the appropriate escalation of force level up to and including armed response by following established protocol.
  • Initiates positive customer service interaction and provides appropriate assistance to hospital patients, visitors and staff to facilitate orderly and efficient access to facilities in accordance with departmental policies and procedures.
  • Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors, and staff distributing accurate information to all who request such 100% of the time.
  • Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner, 100% of the time.
  • Provides physical assistance, wheelchair assistance, transport services, escort services and room access to patients, visitors and staff accessing facilities.
  • Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
  • Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with department policies and procedures, as monitored by supervision.
  • Serves as first-line communicator with Administrators, House Supervisors, Charge Nurses, and Clinic Managers during emergency and security situations.
  • Maintains consistent presence and visibility by performing routine building rounds, building door unlocks, exterior building and parking lot patrol.
  • Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
  • Engages in problem solving, crisis management and systems implementation throughout the hospital to promote and support efficient, high quality, cost effective patient care.
  • Interacts with all levels of Hospital Leadership in the role.
  • Reports suspicious situations, circumstances, incidents and persons, according to department policy and procedures.
  • Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to department policy and procedures.
  • Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.
  • Responds to and provides assistance to patients, visitors and staff during emergency situations such as assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
  • PHYSICAL REQUIREMENTS
    • Ability to sit, stand and walk for the entire shift and/or double shift.
    • Ability to lift, push or pull 80 pounds.
    • Ability to tolerate adverse environmental conditions for entire shift and/or double shift.
    WORKING ENVIRONMENT
    • While performing the duties of this Job, the employee may frequently be exposed to outside weather conditions.
    SKILLS & ABILITIES
    • Knowledgeable of and proficient in all positions within the Security Department.
    ADDITIONAL

    JOB DESCRIPTION
    • Scheduled Weekly

      Hours:

      0
    • Shift: Day…
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