Service Technician - Facility - Edmonton

Who is a Service Technician?

The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the highest function of all aspects of both member-facing and associate areas. The Service Technician is also responsible for reporting on work progress and completion and communicating with stakeholders across the Club Operations teams.

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests.
• Prioritize work according to department mandates and plan schedules for club visits to maximize efficiency.
• Create service requests to supplement input from club staff to ensure all issues are tracked and repaired.
• Support specialist teams (AV / Installation) as required on larger projects.
• Report on work progress and completion.
• Apply service notes and costs, plus status updates to individual work orders for visibility across departments.
• Order parts and materials via our Purchasing team and through local and national vendors.
• Recognize where extra support is needed to manage total workload and communicate with managers for additional resources.
• Communicate with stakeholders within the department and across the company to maintain a clear understanding of progress.
• Initiate updates with Club General Managers and support staff so they have a clear picture of outstanding issues.
• Work directly with Service Coordinators and Purchasers to document any needs or support required.
• Update RFM on scheduling, external service support needs, and larger issues.
• Practice safe working habits at all times.
• Follow all health & safety best practices when carrying out service and maintenance.
• Obey all traffic laws and practice safe and professional driving habits in company vehicles.

• High school diploma
• Trade certificates / fitness equipment service programs and assets
• Valid driver’s license

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!

It is expected that the selected candidate will start at a base wage of $25.13. The annual range of expected compensation for the position is $52,200 - $77,900, determined by the expected total number of scheduled hours per year, performance, and time in position.

At Good Life Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.