FTE Attendance Counsellor - Case Management

1.0 FTE, Full-Time, Permanent Attendance Counsellor - Case Management

Company:
Superior-Greenstone District School Board

Location:

Geraldton, ON. School/

Location:

Geraldton Composite High School.

Duration:
Full-Time. Salary: $27.894 – $33.048 per hour.

Employment

Start Date:

August 31, 2026.

Mandatory Document:
Resume.

The Attendance Counsellor implements provincial attendance policies and supports the school board with procedures outlined in the enrollment registrar. This position is designed to support students and families to identify and cope with issues that affect attendance and improve well‑being.

• Complete appropriate documentation related to attendance management procedures outlined in the enrollment registrar and SGDSB Attendance Handbook.
• Support school principals and staff with the understanding and implementation of attendance procedures.
• Advocate and promote effective relationships between the home, school, and community.
• Initiate appropriate procedures and processes to improve school attendance that will be in the best interest of the student.
• Coordinate and deliver board‑wide initiatives to promote positive attendance.
• Collaborate with school teams to support students through a multi‑disciplinary approach to assist students in improving attendance or return to school.
• Travel and coordinate home visits to support communities served.
• Perform duties as assigned.

• Successful completion of a bachelor’s degree in social work; clinical/school psychology, or
• 3‑year diploma in Social Service Work, Child and Youth Worker, Social Work or other related specialization, or combination of experience, education, and training in the education or social service sector as determined by the Manager of Mental Health.
• Preferences given to individuals who are registered with a governing college or regulator body such as Ontario College of Social Workers and Social Service Workers (OCSWSSW) or college governing mental health professionals.
• Extensive clinical experience with families and youth and the ability to work within a school district setting, across the tiers of mental health intervention (promotion, prevention, intervention, crisis and system navigation).
• A School Attendance Counsellor Certificate is an asset.
• Identify problems and analyze situations using a broad range of criteria and guidelines, develop solutions to somewhat complex but recurring problems, comprehension of complex specialized legal, technical or professional materials. Apply knowledge or computer software to process data or produce reports and write case documentation.
• Broad range of common communication skills, including exchanging complex information inside and outside the workplace. Some specialized communication skills such as handling interactions/communications of a sensitive nature, careful listening, providing feedback and support sensitively, controlling reactions, concealing feelings, persuading and motivating others.
• Develop and foster positive working relationships with all stakeholders.
• Operate equipment such as computer, keyboard, printer, multi‑function photocopier, facsimile machine, multiple line telephone, scanner, headset. Handle minor/routine mechanical breakdowns and problems.
• Coordination and speed of medium motor skills, including keyboarding.
• Proficiency in Microsoft applications, e‑mail, cloud‑based applications and the ability to utilize other software specific to the role.
• Open to learning, sharing ideas and accepting feedback.
• Strong planning and organizational skills with the ability to multitask and manage timelines.
• Communicate effectively both verbally and in writing, including presentation skills when required.
• Display excellent interpersonal skills while building positive relationships.
• Quality of work meets a high standard of accuracy and attention to detail.
• Take the initiative and make decisions based on judgment, facts and alternatives.
• Foster collaborative relationships and provide excellent customer service to internal and external stakeholders.
• Bilingualism (English/French) is considered an asset.

• Frequent demand from lack of control over work due to a combination of interruptions to…