Victim Advocate Program Coordinator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world‑renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly‑regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Victim Advocate Program Coordinator

Coordinator, Program

The Victim Advocate Program Coordinator plays a vital role in supporting the mission of the Division of Public Safety’s Special Services Department. Reporting directly to the Director of Special Services, this position provides high-level administrative and program coordination while assisting with the delivery of critical advocacy, outreach, and support services for victims and survivors of crime. The coordinator works closely with the victim advocates, University based and other community partners to help ensure coordinated, accessible, and trauma‑informed services.

The position may support individuals affected by sensitive and traumatic incidents, including sexual violence, domestic or dating violence, stalking, harassment, and other crimes or emergencies.

The ideal candidate is a compassionate, organized, detail‑oriented and able to maintain confidentiality while working effectively in a fast-paced and occasionally high-pressure environment. The successful candidate will demonstrate a strong commitment to victim‑centered service, professionalism, and collaboration.

• Provide administrative and program coordination support to victim advocates who provide direct services, support and outreach to victims and survivors of crime, including individuals affected by sensitive and trauma-related incidents.
• Serve in an on‑call rotation and respond to after‑hours needs and emergencies.
• Provide administrative and operational support to the Director of Special Services calendar management, meeting and appointment scheduling, correspondence, and maintaining departmental filing systems.
• Collaborate with Victim Advocates to develop, edit, coordinate, and support safety presentations and other outreach initiatives within the Penn community.
• Provide logistical and administrative support for departmental events, trainings, meetings, educational programs, and other initiatives.
• Assist victims in navigating the criminal justice system, including coordinating schedules and logistical arrangements for court proceedings and other related appointments.
• Coordinate with internal resource centers and external community and city agencies to facilitate referrals and promote comprehensive trauma‑informed…