Medical Assistant - South County, West Warwick, or Woonsocket

Mission

Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.

Thundermist Medical Assistants are committed to providing a positive health care experience through the delivery of high-quality, compassionate, patient-centered care. They act with integrity, promote patient safety and well-being, and protect patient confidentiality while performing clinical, clerical, and administrative duties under the supervision of a licensed professional.

• Accountable for ensuring all forms, external records, and charting has been completed for the provider prior to the visit.
• Monitor provider schedules for booking errors and correct using established guidelines.
• Receive patients, confirm the reason for the visit, obtain histories, vital signs, and other required tests.
• Obtain need for medication refills and update patient requests in the Chief Complaint.
• Responsible for assisting and answering calls for the provider and/or care team and documents messages fully and accurately.
• Prepare patients for examinations, tests, and procedures.
• Follows established guidelines to properly prepare instruments for sterilization and autoclaving.
• Properly dispose of medical waste and sharps.
• Accurately complete forms and documents.
• Maintain departmental logs as required.
• Stay informed and maintain competencies by seeking out training opportunities.
• Adhere to OSHA, HIPAA, and all other licensing standards.

• Perform routine diagnostic tests per Thundermist policies and protocols.
• Properly operate and maintain clinical equipment.
• Document clearly and concisely in patient progress notes and telephone encounters to ensure accurate dissemination of patient information.
• Promptly notify appropriate staff of any supply shortages, medical equipment damages, or missing equipment.

• Ensure readiness of charts, records, documents, and forms for the provider/patient visit.
• Perform routine diagnostic tests and administer immunizations based on established guidelines.
• Prepare patients based on visit type and assist providers with procedures as needed.
• Maintain cleanliness in all clinical and work areas and stock exam rooms appropriately.
• Manage current inventory by checking for expiration dates and properly dispose of out-of-date supplies.
• Follow established opening and closing guidelines (i.e., exam rooms, labs, dirty rooms, etc.).

• Contribute to excellence in patient care by actively supporting other care team members and performing assigned tasks and projects in a timely and accurate manner.
• Foster a positive work environment and interact professionally and respectfully with colleagues across departments.
• Uphold professional standards of conduct.

• Greet patients by using their proper names and pronouns and using two identifiers.
• Assist providers in exam rooms, maintaining a caring and supportive environment.
• Collect patient histories and data for the visit with kindness and compassion.
• Maintain the cleanliness of exam rooms and surrounding clinical areas, contributing to the comfort of patients.

• This position is onsite.
• Moderate physical activity, walking, standing, stooping, and occasional lifting.
• Potential exposure to blood-borne pathogens, biohazardous materials, and infectious diseases.
• Manual dexterity required (e.g., immunizations, testing, equipment handling, computer use).

• Business hours are set to meet the needs of Thundermist patients. Staff will be scheduled during normal hours of operation which may include evenings and weekend hours, with occasional unscheduled overtime.
• Based on an employee’s skills and experience, they may be asked to perform duties outside of this job description to meet the needs of the organization.
• As a health care organization, we rely on employees being on time and present for their scheduled shift.

• Communicates information with consideration for the patient population we serve.
• Uses appropriate verbal and non-verbal communication skills during patient…