IT Support Consultant — Hybrid IT & User Experience
Job in
West Warwick, Kent County, Rhode Island, 02893, USA
Listed on 2026-07-31
Listing for:
Brown University
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Brown University in Providence, RI, seeks two IT Support Consultants to join the School of Engineering. The role provides advanced desktop, operating system, and hardware support for the engineering community through on-site assistance and desktop remote troubleshooting.
You will manage help tickets, phone inquiries, and walk-ins with a strong focus on customer service. Ideal candidates have 2–3 years of desktop support experience, proficiency with Windows and macOS, and familiarity with
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