Product Application Specialist - Inside Sales

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

• Duration: direct hire, full-time
• Pay rate: $65,000–$75,000 Base Salary
• Job Location:
  
  Providence, RI
• Schedule:
  
  Monday – Friday, Hybrid (3–4 days onsite per week)
• Job#: bh19218

Are you a technically minded professional looking to combine your engineering or manufacturing background with customer interaction and sales support? We're seeking a Product Specialist – Inside Sales to join a growing team supporting advanced industrial and test & measurement products.

This is an excellent opportunity for someone with a technical background—whether in engineering, manufacturing, technical support, or as a hands‑on technician—who wants to expand into a more customer‑facing role. You'll work closely with customers, engineering teams, manufacturing representatives, and sales leadership while developing expertise in highly specialized technical products.

• Serve as the primary point of contact for customer inquiries, product questions, and requests for information.
• Prepare accurate quotations, pricing, and product configurations.
• Manage day‑to‑day inside sales activities including lead follow‑up, customer communication, and CRM updates.
• Qualify inbound sales opportunities and route leads to the appropriate sales channels.
• Provide first‑level technical support and coordinate with engineering on more complex inquiries.
• Support external sales efforts through proposal preparation, product demonstrations, and customer presentations.
• Track open quotes and follow up with customers to improve conversion rates.
• Coordinate order processing with operations, finance, and customer service teams.
• Support marketing initiatives, trade shows, and promotional activities.
• Assist customers with repair status updates and service‑related inquiries.
• Maintain customer and opportunity data within CRM systems.

• Associate degree or equivalent experience required;
  Bachelor's degree preferred.
• 1-3 years of experience in technical sales, inside sales, customer support, technical support, manufacturing, engineering, or a related field.
• Strong technical aptitude and ability to learn complex industrial products.
• Experience in electrical, electromechanical, industrial manufacturing, instrumentation, or related technical environments is highly preferred.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and CRM systems.
• Ability to manage multiple priorities in a fast‑paced environment.
• Familiarity with engineering concepts, industrial products, or technical equipment is a plus.

• Experience supporting technical products or industrial equipment.
• Background in test & measurement, instrumentation, electronics, controls, or data acquisition systems.
• Exposure to manufacturing representative networks, distributors, or channel sales.
• Experience with Salesforce or other CRM platforms.
• Engineering, technician, or manufacturing experience with customer‑facing responsibilities.

• Ideal entry point into technical sales and product management.
• Hybrid work environment with a strong collaborative team culture.
• Opportunity to learn advanced technologies and highly specialized products.
• Work directly with engineering, operations, marketing, and sales leadership.
• Clear path for career growth within technical sales, product management, and business development.

• $65,000–$75,000 annual salary
• Hybrid schedule (3–4 days onsite per week)
• Medical, dental, and vision insurance
• 401(k) with company matching
• Paid time off and company holidays
• Professional development and career advancement opportunities