Senior Solution Architect ModelN

Moderna is seeking an experienced and driven Senior ModelN Solution Architect to join the Digital Commercial organization in support of Moderna's Revenue Management capabilities.

This role will serve as a senior techno‑functional resource focused on the ModelN platform and the broader U.S. Revenue Management ecosystem, ensuring that business processes, platform configuration, integrations, data flows, reporting, and support activities align with Moderna's operational and compliance needs.

• Serve as a senior techno‑functional SME for Moderna's Revenue Management platform, focusing on ModelN capabilities, configurations, business processes, integrations, reporting, and operational support.
• Partner with Revenue Management, Finance, Customer Operations, Trade, Market Access, and Digital teams to understand business needs, define requirements, evaluate solution options, and support timely execution of operational and enhancement requests.
• Apply strong knowledge of U.S. pharmaceutical Revenue Management processes, including contracts, pricing, chargebacks, rebates, claims, wholesaler distribution, specialty pharmacy processes, Gross‑to‑Net considerations, customer and contract data, and downstream financial reporting impacts.
• Support hands‑on ModelN configuration activities, including business rules, workflows, reference data, system settings, and other functional configurations required to support Revenue Management processes.
• Manage or support user access, roles, permissions, and governance activities in partnership with business process owners, Compliance, Information Security, and SOX/control stakeholders.
• Develop, maintain, and support standard reporting, audit extracts, SOX‑related reports, operational dashboards, and data analysis needed by business and control stakeholders.
• Monitor platform jobs, data flows, interfaces, file processing, scheduled activities, and operational processes to ensure successful execution and timely issue identification.
• Triage, investigate, and coordinate resolution of platform and process issues with ModelN, system integrators, managed service providers, Boomi/integration teams, SAP/customer master teams, EDI teams, data teams, and other internal or external partners.
• Coordinate investigation and resolution of integration issues involving SAP, Boomi, EDI, customer master data, contract identifiers, chargebacks, rebates, sales volume reporting, credits/rebills, returns, and related Revenue Management process flows.
• Drive or support full SDLC activities for Revenue Management enhancements, including intake, requirements analysis, design, configuration, integration coordination, test planning, UAT support, deployment readiness, documentation, and post‑production support.
• Support upgrade readiness, SaaS release validation, regression testing coordination, release planning, defect triage, and business UAT activities in partnership with ModelN, business users, and Digital teams.
• Maintain platform documentation, operational procedures, configuration records, access‑control documentation, support playbooks, integration context, and other materials needed to support compliant and sustainable operations.
• Contribute to the Revenue Management support model by clarifying repeatable procedures, handoffs, documentation, ownership boundaries, escalation paths, and support responsibilities across Digital, business teams, ModelN, system integrators, and managed service partners.
• Identify recurring issues, process gaps, control weaknesses, and opportunities to improve platform reliability, support transparency, data quality, and operational resilience.
• Operate with a continuous improvement mindset, helping Moderna build sustainable internal platform knowledge and strengthen long‑term Revenue Management capability.

• Bachelor's degree in Information Systems, Computer Science, Business, Finance, Engineering, or a related field, or equivalent professional experience.
• 8+ years of experience supporting enterprise business applications, Revenue Management systems, commercial operations platforms, ERP‑adjacent systems, or other regulated…