Client Services Manager

Part‑Time, 30 hrs/week|Work Central|Westborough, MA

Work Central offers premium furnished offices, meeting rooms, and co‑working spaces to a diverse community of professionals. We’re looking for a polished, people‑first Client Services Manager who thrives in a fast‑paced, upscale environment.

You’ll be the face of Work Central — ensuring seamless daily operations, delivering exceptional client experiences, and keeping everything running behind the scenes. This is a hands‑on role that blends hospitality, administration, and light financial management.

• Own the client experience: welcoming members, managing reservations, handling technical requests, and improving administrative processes
• Supervise the Client Services Associate
• Manage multi‑line phones and front desk reception
• Coordinate with our tel‑data team on client technical needs
• Run monthly invoicing for 70+ clients using Quick Books and support accounts receivable/payable with the CFO

• 3+ years of administrative experience, including 1+ year in a supervisory role
• Polished communication skills — in person and by phone
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Basic accounting knowledge;
  Quick Books experience a plus

• Monday–Friday, 8:30 am–2:30 pm (additional hours possible)
• $28–$35/hour, based on experience; performance review at 3 months
• 16 paid holidays + 2 weeks paid personal time (3 weeks after 2 years)

Send your resume and cover letter to Lisa Kirby Gibbs at