Program Coordinator - FHC

Program Coordinator

Under the general supervision of the Director, the Program Coordinator provides a full range of advanced level complex support services. This position will be responsible for coordinating assigned program activities and leading small projects.

Essential functions include:

• Coordinating and performing high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
• Providing technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
• Coordinating and monitoring assigned program activities.
• Leading small projects in collaboration with the Director or designee.
• Reviewing and analyzing data relating to program effectiveness.
• Preparing for meetings including developing agendas and collecting material for distribution.
• Coordinating follow up as necessary after meetings with internal and external participants.
• Working closely with Director(s) in the planning and development of activities in a timely and efficient manner.
• Developing and maintaining an effective relationship with team members, senior leadership and other project stakeholders.
• Updating the Director or designee on issues or challenges related to program administration in a timely manner.
• Recommending alternative courses of action and implementing changes when necessary.
• Participating in the evaluation and implementation of changes in program processes, and ensuring that proper procedures are followed.
• Developing and maintaining personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
• Reviewing pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details.
• Drafting routine correspondence, meeting minutes, management reports for the Director or designee and department staff.
• Maintaining the confidentiality of all business documents and correspondence per UMass Chan/For Health Consulting policies and HIPAA regulations.
• Developing and maintaining time schedules for program staff, project events and office activities.

Required qualifications include:

• Bachelor's level degree or equivalent in Business Administration or related field.
• 0-1 years of office experience.
• Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making.
• Proven experience in managing budgets, maintaining record systems, and administering management practices.
• Ability to work in a team and meet performance deadlines in a dynamic environment.
• Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel.
• Proficient in Microsoft Office products.
• Demonstrated ability to work appropriately with confidential information.