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Recovery Resolution Rep

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: Liberty Mutual
Full Time, Seasonal/Temporary position
Listed on 2026-08-10
Job specializations:
  • Business
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 100000 USD Yearly USD 100000.00 YEAR
Job Description & How to Apply Below

Recovery Resolution Rep

Job Location s US-Remote | US-MA-Boston | US-GA-Suwanee | US-OR-Lake Oswego | US-IN-Indianapolis | US-TX-Plano | US-IL-Hoffman Estates | US-MA-Westborough

  • Position Type Full-Time
  • Job Grade 9
  • Department 043D-13808 Loss Recovery Unit - Allocated
  • Market Global Risk Solutions
  • Referral Bonus Amount 0
  • Minimum Salary USD $46,000.00/Yr.
  • Maximum Salary USD $84,000.00/Yr.
  • Typical Starting Salary $52,000 to $69,500
  • Recruiter Ian Joshua Quidayan
  • Internal Final date to receive applications August 24, 2026
  • Referral Bonus Eligible? Yes
Description

Review, analyze/process simple/routine to moderate Subrogation Claims. Authority level may vary based on line of business guidelines (Auto and GL, Property, and Workers Comp). Participates in team level activities.

Responsibilities
  • Participates in team level activities.
  • Negotiates clear and disputed liability settlements and damage disputes (excluding Total Loss Accidents) with claimants, their carriers and/or legal counsel. Where a compromise settlement can't be reached, determines resolution strategy and handling collections referrals. Primarily handles $1 to $100k paid loss files (This would exclude unique file scenarios based on manager discretion).
  • Investigates claims (Auto and GL, Property, or Workers Comp dependent on alignment) and posts file accordingly.
  • Establishes action plans and manages an inventory. Responsible for protecting Statute of Limitations.
  • Provides jurisdictional input to customers when engaging in settlement negotiations.
  • Establishes accurate expected recovery - providing an analysis of projections.
  • Proactively understands jurisdictional nuances and intervention and/or notice requirements through simple and general guidance of Team Manager.
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