Tier II Customer Care Pro — Bilingual & Appointment Expert
Job in
Westborough, Worcester County, Massachusetts, 01581, USA
Listed on 2026-07-30
Listing for:
CMC Energy Services
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
CMC Energy Services seeks a Customer Care Representative Level II to manage inbound and outbound calls, qualify customers, and schedule appointments. You will confirm appointments, perform reminders, and gather accurate information for program enrollment.
Strong communication and multitasking are essential in a fast-paced environment. Applicants should have 1-2 years in a call center or customer service role, with bilingual Spanish being a plus.
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